Shipping policy
DELIVERY POLICY
DELIVERY RATES & TIMES
| REGION | METHOD OF DELIVERY | DELIVERY CHARGES | DELIVERY TIMES* |
|---|---|---|---|
| South Africa | Nominated Courier |
FREE Delivery on all orders over R550.
R65 flat rate delivery fee for all orders under R550.
|
Main Centres 2-3 days
Regional Areas 3-5 days
Excluding Weekends & Public Holidays.
* Delivery times might change during SALE and Black Friday periods.
There are certain outlying areas in South Africa where orders may potentially be delayed |
- During sale and high traffic periods periods delivery may take up to 5-7 working days for main centres.
- Delivery is FREE for orders over R550.
- A flat rate of R65 will be charged upon checkout if the total value of your order is below R550.
- You will receive your Dispatch Confirmation Email/SMS/Whatsapp once your Item/s has been dispatched from our warehouse.
- We currently do not deliver outside of South African borders but will be adding more locations in Southern Africa soon. Follow us on social media for the latest updates and news.
- If your order was placed any time between Friday after 3pm & Sunday, the order will only be fulfilled & dispatch email will only be sent on Monday.
- Your order may be delivered anytime between 08h00 and 17h00 and a signature (from you or a responsible third party) will be required as proof of delivery.
- If you are not available at the time of delivery, and you have not agreed to allow a third party to accept delivery on your behalf, then you will be contacted by the courier service to arrange for a second delivery attempt.
- We recommend that you nominate your usual daytime address (home, work or other) as your delivery address. If you do not have a regular daytime address and you are willing to allow a third party to accept delivery on your behalf, then you may nominate their usual daytime address for delivery of your Item/s. Please note that post office boxes will not be accepted.
- Please take note of the provisions in our Terms and Conditions, as accepted by you, relating to Delivery.
- Important notice: All orders that include a cellular device will be delivered to your door and will require you to show your ID book, smart card ID or drivers licence. An additional delivery fee of R150 will be applicable to all cellular device deliveries.