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IN-STORE CREDIT

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How to apply for an account

Apply for your Dunns Card online now.

CLICK HERE

Apply in-store. Remember your ID and latest 3 months’ payslips or bank statements.

Don’t want to complete any forms?
SMS your Firstname *Surname *RSA ID *Gross monthly income to 41533 and we will call you. SMS free of charge.
*Disclaimer notice - By submitting your information you will accept that your personal information will be processed as set out in the Pepkor Group of Companies’ External Privacy Statement as accessible on Privacy Policy.

Why should I get a Dunns Card?
  • • Shop it like it’s hot with your Dunns Card & only pay LATER!
  • • Share your account with up to 5 Supplementary cardholders for FREE
  • • A hardship benefit in the event of your death, retrenchment and temporary disability
  • • Use your card at any Dunns, Ackermans, Tekkie Town and Shoe City store nationwide.
  • • Get regular updates on our latest offerings in-store.
  • • Use your Dunns Card as a payment method when shopping online!
How do I manage my account?

To apply for a credit limit increase – dial *120*27587# (Network rates apply)

To do a balance enquiry and confirm your instalment due, dial 0860 357 951 (SA) or +27 (0)21 928 1050 (International), select the Store Card option, followed by the Balance Enquiry option.

Have your card and ID number ready.

How do I pay my account?
  • • Pay at any Dunns, Ackermans, Shoe City or Tekkie Town store.
  • • Via your mobile banking app or internet banking:

We are an approved beneficiary with all banking institutions. Search for Tenacity Financial Services from the list of pre-approved beneficiaries and use your 16 digit store card number as reference:

Banking Details:
Standard Bank
Current Account
Account Name: Tenacity Financial Services
Account number: 070336342
Branch number: 051001
Reference number: Your 16 digit store card number


  • • Pay by debit order – email us on customerservice@tenacityinc.co.za and we will send you the necessary forms to complete.
  • • Do an instant secure EFT via OZOW (SA only) CLICK HERE
  • • EFT at a bank branch or enabled ATM or a cash payment at a cash-accepting ATM
  • • Cash payment at a Flash trader (SA only).

If you are unable to pay your instalment, email us on accounts@tenacityinc.co.za or call 0860 992 222 (SA) / +27(0)21 928 1080 (NAM).
Alternatively, CLICK HERE to make a payment commitment.

Any questions?

For any account related queries you can contact us on:
Tel: 0860 357 951 (SA) / +27 (0) 21 928 1050
Email: customerservice@tenacityinc.co.za
Tenacity Financial Services, a division of Pepkor Trading (PTY) LTD is a registered credit provider (NCRCP 13053).

For Credit Terms and Conditions, click the below:

Dunns South Africa English Ts&Cs:
https://ten.pdws.co.za/R_DZATC

Dunns South Africa Afrikaans, isiZulu, isiXhosa and Setswana Ts&Cs:
https://ten.pdws.co.za/R_SMLTC

Dunns Namibia English Ts&Cs (pdf)
https://ten.pdws.co.za/R_NAENGTC

Dunns Namibia Afrikaans, isiZulu, isiXhosa and Setswana Ts&Cs (pdf)
https://ten.pdws.co.za/R_NAALLTC

Dunns Botswana English Ts&Cs (pdf)
https://ten.pdws.co.za/R_BWALLDUNTC